All Orders / Items shall be dispatch usually within 1-2 business days of placing the Order. The customer shall be duly informed incase of any delay caused or in case of any exceptions.
The timely delivery of the Order requires the purchaser to provide the complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Purchasers are to ensure that the correct PIN Code and contact numbers are provided.
Once the Order is shipped, the name of the Courier Company and the Air Way Bill number (AWB No) will be provided to the Purchaser. The Purchaser may be able to track his/her shipment using this number.
The courier companies may return the Products/ Orders to us incase the same fail to deliver the Order / Products to the Purchaser after multiple attempts. This may happen incase the address provided is incorrect or incase the house is locked at the time of delivery or if the shipment is not accepted by you. Once the returned products / orders are received, the order is deemed to be cancelled and the refund process is commenced as per our Refund Policy.
Incase the purchaser prefers to receive the product even after return; the same will have to place the order again.
Almost all pincodes are classified as standard. For these Standard pincodes, free shipping is provided for Orders of Rs. 799 and more. Incase the Purchase Order Value is less than Rs. 599 then shipping charges of Rs. 70 would be applicable on the Order.
For a small selection of remote Pincodes other than the standard Pincodes, a flat shipping charge of Rs.100 irrespective of order value would be applicable.
Pincode of the delivery address may be determine as standard or remote by confirming the same below:
CoD facility is provided to selected locations in the country. CoD is Free for all orders worth Rs.1000 and above. A flat COD charge of Rs 50 would be applicable for orders below Rs.1000.
The prices and charges mentioned on the website at the time of placing the order are final and you don’t have to pay any other taxes or surcharges to courier companies than what is advised to you at the time of placing the order.