Welcome to Blue Heaven Cosmetics, the domain name www.blueheavencosmetics.in (hereinafter referred to as "Website") is owned & Operated by Blue Heaven Cosmetics Private Limited a company incorporated under the Companies Act, 1974 with its registered office at 39, DLF Industrial Area, Kirti Nagar, New Delhi, Delhi 110015 (hereinafter referred to as " Blue Heaven Cosmetics Pvt. Ltd. ").

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. The term "We", "Us", "Our" shall mean Blue Heaven Cosmetics.

This Site Can Be Used for Your Personal & Commercial use and information. Your use of the services and features of the Site shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together "Policies") as modified and amended from time to time.

Blue Heaven Cosmetics provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any Blueheavencosmetics.in service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. By mere use of the Website, You shall be contracting with Blue Heaven Cosmetics and these terms and conditions including the policies constitute your binding obligations, with Blue Heaven Cosmetics. Blue Heaven Cosmetics reserves the right to change this Site and these terms and conditions at any time. Blue Heaven Cosmetics retains the right to deny access to anyone who we believe has violated any of these Terms of Use. If you are under 18, you may use the Website only with involvement of a parent or guardian. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

NYKAA reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion.

Website for Transaction & Information
You Will be accessing our Site from your computer or mobile phone device (through an iOS or Android application) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. You may also be using our services such as our Buying Color Cosmetic & Personal Care Products, Reading Blogs, Accessing E-book, Making Online Transactions, Buying Gift Card, Gift Box, Enrolling Subscription Box, entering your personal Information Like Email Id, Address & Phone, No., and these Terms of Use also govern your use of the Interactive and Beauty Services. These Terms of Use govern all the products offered on the Website.

Privacy
Use of the Site is governed by our Privacy Policy, which can be located at https://blueheavencosmetics.in/privacy-policy.html
MANDATORY DECLARATION

  1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.
  2. You further declare that the Product will be acquired for personal or commercial Use.

Trademark, Copyright and Restriction
This site is controlled and operated by Blue Heaven Cosmetics. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Your Account
You agree that any use on the site is at your own risk and Blue Heaven Cosmetics is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Copyright complaint
We at Blue Heaven Cosmetics respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at Support@Blueheavencosmetics.in.
Risk of loss
All items purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Description
Blue Heaven Cosmetics tries to be as accurate as possible. However, Blue Heaven Cosmetics does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

REFUNDS & CANCELLATIONS
Blue Heaven Cosmetics hopes that you never have to cancel or return a product. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our cancellation and return policy to take care of your hassles.
ORDER HAS NOT BEEN SHIPPED YET: Any order which has not been shipped can be cancelled partially or fully. The amount paid by you (if it is a prepaid order) would be refunded to you and should reflect in your account in 7-10 days.
ORDER WAS DAMAGED WHEN RECEIVED: We mandate that Products Shipped from Our Warehouse takes utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond control, the items delivered might get damaged in transit. We Will Replace the order or damaged item under such circumstance. We would request you to inform us of the damage within 48 hours of receipt of order. Any refund would happen only after proper check of the damaged material.
INCORRECT ITEMS RECEIVED: We are proud of the robustness of our fulfilment process and the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, Please send us an email at support@blueheavencosmetics.com with the order ID and complaint details with Pictures of the products received. We would respond to it in 48 hours. We would try to get reverse pick up done at the earliest as possible from your location wherever possible, at other locations we will try and find a mutually agreeable solution. Refund would be processed after the item has been shipped back or picked up from customer location.

Any other reasons for cancellation or return would be handled on a case to case basis

Following shall not be eligible for return or replacement

  1. Damages due to misuse of product
  2. Incidental damage due to malfunctioning of product
  3. Any consumable item which has been used
  4. Products with tampered or missing serial / Packing
  5. Any product that is returned without all original packaging and accessories,
including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
Refunds are made as follows: 
  1. If the payment was made in cash then the refund is made in the form of coupon codes
  2. If the payment is made using a credit/debit card (or any form of net banking) then the amount is credited back to the same account from which the payment was made.
Cancellation of order
Blue Heaven Cosmetics reserves the right to cancel any order without any explanation for doing so, under situation where Blue Heaven Cosmetics is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Website policy or for any other reason. However, Blue Heaven Cosmetics will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.
Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Delhi.
Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale India. Blue Heaven Cosmetics makes no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Blue Heaven Cosmetics is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Trademark, Copyright and Restriction
This site is controlled and operated by Blue Heaven Cosmetics. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on the Web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Your Account
You agree that any use on the site is at your own risk and Blue Heaven Cosmetics is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on the Website are not for people below aged 18, however any products available for children below age 18, can be bought by adults.
Copyright complaint
We at Blue Heaven Cosmetics respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at Support@Blueheavencosmetics.com.
Risk of loss
All items purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Our Contact
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to Support@Blueheavencosmetics.com

Damages due to misuse of product